AI strategy & partnerships for growing businesses.

More growth.
Less busywork.
A clear AI plan.

Your customers need answers. Your team needs breathing room. I’m Tomas Reyes. I help you find the right AI opportunities and bring the right people together to make them work.

Find your AI opportunity

VP of AI Partnerships · ROI CX Solutions

Business experience.
AI in practice.

You shouldn’t have to become an AI expert to make a good business decision. You need someone who understands what’s at stake.

Where business needs met conversational AI.

At RapidTalk, I worked alongside Carl Case and our team to connect businesses with AI for customer conversations. That included working with Telarus, connecting business needs with the people and solutions to move them forward.

Bringing that experience to your next move.

Today, I lead AI partnerships at ROI CX Solutions, helping organizations connect business priorities with practical AI solutions and the right delivery partners.

Shared team experience at RapidTalk

Business relationships built together.

Shared team experience

Worked together at RapidTalk

Tomas with two others wearing RapidTalk and Jiffy Lube shirts

Tomas and a group at an exhibition booth with Skipio branding

The next chapter

Integral to RapidTalk’s acquisition by Skipio.

I played an integral role in the acquisition of RapidTalk’s customer communication technology by Skipio, working alongside Carl Case and the team.

Read the story

Before AI, I was building businesses.

68U.S. locations reached by a product at a company I helped launch.

2×Revenue in three years at an online retailer I acquired.

Operating accomplishments, not AI results.Explore my experience

Start with the work that needs to improve

Your team is busy.
Customers still
need answers.

Unanswered inquiries, repetitive questions, and disconnected handoffs put pressure on your people and your customer experience. That’s where a useful AI conversation starts.

Be there when customers reach out.

Explore AI coverage for after-hours inquiries and busy periods, so interest has a path to a next step.

Give your people room to help.

Identify routine conversations and follow-up that AI could support, freeing people for work that needs their judgment.

Keep the conversation connected.

Plan useful handoffs and clear information, so customers can reach the right person without starting over.

One useful step.
Then the next.

You don’t need to overhaul the business. We start with your existing operation and a problem worth solving.

Find the right opportunity.

We look at customer friction, team workload, and business priorities. You leave with a clear place to start.

Build a practical plan.

I help align your team and technical partners around a focused pilot, responsibilities, and a measure of success.

Prove what deserves to grow.

Review the evidence before expanding. Keep what helps, change what doesn’t, and keep people in the decisions that matter.

Tomas smiling with a group at an informal gathering

I listen first.
Then get to work.

I’ve owned businesses and felt the responsibility that comes with them. Bronx-born, Utah-based, husband and father. I believe good partnerships are built through thoughtful questions and follow-through.

Meet Tomas

Proposed first engagement

Know where to start.
Know what comes next.

AI & Operations Opportunity Map

Bring the bottleneck, the idea, or the question you haven’t been able to answer. We’ll define:

The opportunity worth prioritizing.
A focused first pilot and the people it needs.
What success would look like before you invest further.

Start with a conversation about your business.
Or email Tomas directly .

More growth.Less busywork.A clear AI plan.

Business experience.AI in practice.